{"id":5294,"date":"2024-09-03T18:12:18","date_gmt":"2024-09-03T15:12:18","guid":{"rendered":"https:\/\/h-profit.com\/blog\/?p=5294"},"modified":"2025-05-16T16:18:34","modified_gmt":"2025-05-16T13:18:34","slug":"integration-with-binotel","status":"publish","type":"post","link":"https:\/\/h-profit.com\/blog\/en\/integration-with-binotel\/","title":{"rendered":"Integration with Binotel"},"content":{"rendered":"\n
  1. Integration Setup<\/a><\/li>
  2. Softphone Setup<\/a><\/li>
  3. User Line Setup<\/a><\/li>
  4. Working in the HugeProfit System<\/a><\/li>
  5. Outgoing Call<\/a><\/li>
  6. Incoming Call<\/a><\/li><\/ol>\n\n\n\n

    Integration Setup<\/h2>\n\n\n\n

    Go to the Binotel website: Connect now<\/a>. A form will appear for your phone number, through which a Binotel representative will contact you to create and set up an account, connect a virtual phone, and perform other necessary actions on the Binotel website. You can also contact support through the chat on the bottom right.<\/p>\n\n\n\n

    \"\"<\/figure>\n\n\n\n


    You need to request the necessary data for integration (REST API Key, REST API Secret, WebSocket Key, WebSocket Secret) from Binotel support. To do this, send an email to     support@binotel.ua<\/a>. Fill in the data in the corresponding integration fields. Gear -> Integrations -> Other.
    <\/p>\n\n\n\n

    \"\"<\/a>
    Connect<\/figcaption><\/figure>\n\n\n\n
    \"\"<\/a>
    Integration Setup<\/figcaption><\/figure>\n\n\n\n
    \"\"<\/a><\/figure>\n\n\n\n

    Softphone Setup<\/strong><\/h4>\n\n\n\n

    Download one of the suitable softphones: MicroSIP for Windows, Twinkle for Linux, Telephone for Mac, Zoiper5 for Mac or Windows.
    https:\/\/www.binotel.ua\/files\/instructions\/How_to_configure_MicroSIP_ua.pdf<\/a> https:\/\/www.binotel.ua\/files\/instructions\/How_to_configure_Twinkle_ua.pdf<\/a>
    https:\/\/www.binotel.ua\/files\/instructions\/How_to_configure_Telephone_for_mac_ua.pdf<\/a>
    https:\/\/www.binotel.ua\/files\/instructions\/How_to_configure_Zoiper5_for_windows_ua.pdf<\/a>
    <\/p>\n\n\n\n

    The operator must be online to receive calls:<\/p>\n\n\n\n

    \"\"<\/a>
    MicroSIP<\/figcaption><\/figure>\n\n\n\n
    \"\"<\/a>
    Twinkle<\/figcaption><\/figure>\n\n\n\n

    User Line Setup<\/strong><\/h4>\n\n\n

    Ordering new Phone (internal) lines is done through phone communication with Binotel support.
    View the Binotel Phone Line number:<\/p>\n

    <\/p>\n

    <\/p>\n

    \"\"
    Binotel Internal Line Number<\/figcaption><\/figure>\n

    <\/p>\n

    <\/p>\n

    <\/p>\n

    <\/p>\n

    <\/p>\n

    <\/p>\n

    <\/p>\n

    \n
    <\/figcaption>\n<\/figure>\n

    <\/p>\n

    <\/p>\n

    <\/p>\n

    <\/p>\n

    <\/p>\n

    <\/p>\n

    <\/p>\n

    <\/p>\n

    Specify the Binotel Phone Line for users. Gear -> Access -> Edit:<\/p>\n

    <\/p>\n

    <\/p>\n

    \"\"

    <\/p>\n

    Edit User<\/figcaption>\n<\/figure>\n

    <\/p>\n

    <\/p>\n

    “`html<\/p>\n

    \"\"

    <\/p>\n

    Binotel phone line<\/figcaption>\n<\/figure>\n

    <\/p>\n

    <\/p>\n

    <\/p>\n

    <\/p>\n

    Working in the HugeProfit System<\/h2>\n

    <\/p>\n

    <\/p>\n

    Outgoing Call<\/strong><\/h4>\n

    <\/p>\n

    <\/p>\n

    To call a client, go to the Clients section and select the appropriate client:<\/p>\n

    <\/p>\n

    <\/p>\n

    \"\"

    <\/p>\n

    Selecting a client<\/figcaption>\n<\/figure>\n

    <\/p>\n

    <\/p>\n

    Click on the Binotel icon, select the operator (only those who are online will be displayed):<\/p>\n

    <\/p>\n

    <\/p>\n

    \"\"

    <\/p>\n

    Selecting an operator<\/figcaption>\n<\/figure>\n

    <\/p>\n

    <\/p>\n

    If the operator is online but not yet in the list, you need to close the modal window and reopen it.<\/p>\n

    Click to answer on the software phone. The call is made to the Binotel internal number and then a call is made to the client’s number:<\/p>\n

    <\/p>\n

    <\/p>\n

    \"\"

    <\/p>\n

    Answer in MicroSIP<\/figcaption>\n<\/figure>\n

    <\/p>\n

    <\/p>\n

    \"\"

    <\/p>\n

    Call process<\/figcaption>\n<\/figure>\n

    <\/p>\n

    <\/p>\n

    Meanwhile, the account owner will see who answered the call<\/p>\n

    <\/p>\n

    <\/p>\n

    \"\"

    <\/p>\n

    Operator who answered the call<\/figcaption>\n<\/figure>\n

    <\/p>\n

    <\/p>\n

    Incoming Call<\/strong><\/h4>\n

    <\/p>\n

    <\/p>\n

    All sub-users who have a configured phone line will receive the call. Whoever clicks “Answer” will be the one to talk \ud83d\ude09<\/p>\n

    <\/p>\n

    <\/p>\n

    \"\"

    <\/p>\n

    Answering the call<\/figcaption>\n<\/figure>\n

    <\/p>\n

    <\/p>\n

    Clicking on the contacts button will open the client card, where you can enter some information or start creating a sale:<\/p>\n

    <\/p>\n

    <\/p>\n

    \"\"<\/figure>\n

    <\/p>\n

    <\/p>\n

    If the number is unknown, you can create a card for it:<\/p>\n

    <\/p>\n

    <\/p>\n

    \"\"<\/figure>\n

    <\/p>\n

    “`<\/p>","protected":false},"excerpt":{"rendered":"

    Integration Setup Softphone Setup User Line Setup Working in the HugeProfit System Outgoing Call Incoming Call Integration Setup Go to … <\/p>\n","protected":false},"author":1,"featured_media":5297,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[698],"tags":[],"class_list":["post-5294","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-documentation-en"],"_links":{"self":[{"href":"https:\/\/h-profit.com\/blog\/wp-json\/wp\/v2\/posts\/5294","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/h-profit.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/h-profit.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/h-profit.com\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/h-profit.com\/blog\/wp-json\/wp\/v2\/comments?post=5294"}],"version-history":[{"count":3,"href":"https:\/\/h-profit.com\/blog\/wp-json\/wp\/v2\/posts\/5294\/revisions"}],"predecessor-version":[{"id":6828,"href":"https:\/\/h-profit.com\/blog\/wp-json\/wp\/v2\/posts\/5294\/revisions\/6828"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/h-profit.com\/blog\/wp-json\/wp\/v2\/media\/5297"}],"wp:attachment":[{"href":"https:\/\/h-profit.com\/blog\/wp-json\/wp\/v2\/media?parent=5294"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/h-profit.com\/blog\/wp-json\/wp\/v2\/categories?post=5294"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/h-profit.com\/blog\/wp-json\/wp\/v2\/tags?post=5294"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}