What is HugeProfit's CRM for Online Stores,
and Why is It Essential for a Successful E-Commerce Business?
HugeProfit CRM for Online Stores is an integrated business management system specifically designed for the seamless operation of both online and offline stores as a unified entity. It consolidates and automates all key business processes, including inventory management, order processing, and financial tracking, ensuring full control and efficiency in running your e-commerce business.
Here are a few reasons why HugeProfit CRM is essential for the successful operation of an online store:
Centralized Management
A CRM for online stores allows you to control all aspects of your retail business, both physical and digital, from a single system. You can track inventory, manage orders and deliveries, and analyze financial performance—all in one place.
Process Automation
With HugeProfit CRM for e-commerce, you can automate numerous tasks, reducing execution time and improving overall efficiency. For example, the system can automatically generate sales reports or send order status updates to customers.
Inventory Management
A CRM for e-commerce ensures accurate tracking of stock levels, alerts you when it's time to reorder products, and helps optimize supply chain processes. This prevents stockouts that could lead to lost sales, as well as overstocking, which ties up capital in unsold inventory. Reliable inventory management with HugeProfit improves operational efficiency, helps maintain accurate stock records, and supports the sustainable growth of your business in the marketplace.
Products
- control product balances on all marketplaces;
- deliver goods at different costs and in different currencies;
- calculate the cost price;
- move between warehouses
- take inventory and create reserves of goods;
- print price tags and invoices for goods;
- create product bundles and control prices;
Order
- receive orders from all platforms in one place;
- automatic reservation of the quantity of goods in the warehouse to order;
- automatic updating of balances on all websites and marketplaces at once;
- create your own sales funnel;
- create lists for sending;
- automatically update sales statuses without opening the platform;
- create bill of lading and track shipments;
- fiscalize sales automatically when a customer receives an order by mail.
Sales
- add sales in 2 clicks in a user-friendly interface;
- use a barcode scanner and count the change for convenience;
- generate and print the necessary documents: fiscal receipts, invoices, acts;
- accept payments in different ways;
- accept payments in different ways;
- take into account additional commissions;
- get information about the real income from each sale!
Finance
- create multiple accounts (cash, cards, safe, at Sergei's, debts, at home);
- make transfers between accounts in different currencies;
- record all expenses for rent, salaries, and purchases;
- see the reports on cash flow;
- control the finances of your outlets.
Clients
- store all customer data;
- add delivery addresses;
- add tags to customers to understand what kind of customer they are;
- use the loyalty program, get discounts and accumulate bonuses;
- quickly communicate with the client in different ways
Chats
- connect Telegram and Viber bots;
- connect your Instagram and Facebook pages;
- make sales immediately without leaving the chat;
- you can see the customer's entire purchase history and active orders;
- status funnel;
- customer tagging
Shipments
- to make purchases of goods in different currencies;
- arrange delivery in a few steps;
- control settlements with suppliers;
- control the sale of products from each delivery;
- maintain a different purchase price for the goods from delivery to delivery;
- create invoices for the supplier;
- include the cost of delivery in the cost price.
Manufacturing
- the simplest possible interface;
- creating production templates;
- calculating the cost of raw materials and additional financial expenses;
- purchase of component parts.
Employees
- reports on employees;
- charging a percentage and a fixed wine royalty on each sale;
- view sales by seller online;
- linking employees to stores and accounts;
- restricting access to various sections and financial information;
Reports
- reports for any period;
- real income including all expenses and commissions;
- profitability of each individual product or the entire product group;
- reports on employees;
- reports by sales channel;
Features of HugeProfit CRM for Online Stores
HugeProfit is a reliable and efficient CRM for online sales, designed to help you optimize order management processes, boost sales, and enhance the customer experience.
Easy Integration
One of the key features of HugeProfit CRM for e-commerce is its simple and fast integration with your store, taking just 5 minutes to connect with virtually any platform. In just a few minutes, you can set up a seamless connection between your store and HugeProfit CRM (ERP), enabling you to manage your business with maximum efficiency. This straightforward integration allows you to automate customer interactions, track and analyze sales data, and improve the performance of your online store. Start using HugeProfit CRM today and experience the benefits of an integration that takes only 5 minutes of your time.
Additionally, HugeProfit CRM for online stores enables automation of order and delivery processes by syncing with order management and delivery tracking systems. This allows you to monitor every step of the customer journey—from placing an order to receiving the product. Such integration ensures more efficient order management and enhances the quality of customer service.
Sales Analytics
Analytics is a critical component of a successful business, and HugeProfit CRM provides a powerful tool for analyzing and optimizing your sales. With this feature, you can access detailed insights into your activities, making it easy to track and analyze the sales process.
What makes HugeProfit’s sales analytics unique? It not only provides basic data on sales volume and revenue but also enables in-depth data analysis. You can identify trends and understand the factors influencing your business’s success. Moreover, the forecasting feature helps you make informed decisions by predicting future outcomes. These forecasts allow you to determine the best strategy for growing your business and improving its efficiency.
HugeProfit empowers you to make decisions based on facts, not intuition. Optimizing your sales strategy with concrete data will help you achieve maximum profitability and efficiency.
Multi-Currency
HugeProfit CRM offers a unique ability to work with multiple currencies simultaneously. With this CRM system for online stores, you can easily transfer funds between accounts in different currencies. This is particularly useful for companies dealing with clients or partners from various countries. Fast and secure transfers between accounts enable efficient management of financial operations.
Managing shipments also becomes simpler thanks to HugeProfit’s multi-currency support. You can oversee the supply of goods or services in different languages and currencies, ensuring accuracy in documentation and increasing the transparency of all business processes.
Telegram Bot
Notifications about order statuses and regular revenue reports are essential for a successful business. However, instead of spending time and energy on constant monitoring and report creation, you can use a convenient tool—the HugeProfit CRM Telegram Bot.
This bot allows you to receive notifications about every change in your order status directly on your mobile phone via the Telegram app. No more unnecessary calls or emails—everything you need to know will be available instantly.
Sales Filtering by Channels
HugeProfit CRM is an indispensable tool for businesses, helping you identify the most profitable sales channels through channel-based filtering. This sales tracking software allows you to analyze data from various sources and pinpoint those that generate the highest revenue. With HugeProfit, you can conduct in-depth data analysis and make informed decisions to optimize your marketing efforts.
The HugeProfit CRM system enables you to track every sale from start to finish, allowing you to see which sources attract the most customers and which convert into actual sales.
Integration with PRRO (Checkbox)
HugeProfit CRM lets you automatically generate fiscal receipts directly within your customer management interface, significantly simplifying the invoicing and financial transaction processes. With integration into PRRO (Checkbox), you can create receipts with a single click and send them to customers instantly. No more wasting time on manually filling in purchase details, taxes, or other information—HugeProfit CRM automatically populates all required fields, freeing you from repetitive tasks. Moreover, this integration ensures data accuracy and minimizes the risk of errors when generating fiscal receipts, giving you confidence that every receipt complies with legal requirements.
Integration with Nova Poshta and Ukrposhta
This CRM for online stores helps you automate the creation of shipping labels and track delivery statuses, saving you significant time and effort typically spent on these tasks. Creating shipping labels becomes a quick and simple process with automatic data filling from HugeProfit—no more manual entry of shipping details. But that’s not all! The integration also allows you to track the delivery status of each shipment, keeping you informed of any changes and enabling you to respond promptly to issues or delays. If a shipment remains unclaimed by the recipient for too long, the system will notify you, so you can take appropriate action.
Using Nova Poshta and Ukrposhta integration with HugeProfit CRM is not only an efficient way to save time and effort but also ensures more accurate and predictable delivery management.
Integration with Popular Platforms
E-commerce platforms like WooCommerce, Prom.ua, Rozetka, and Khorosop are integral to a successful online business. However, managing all these platforms can be challenging. That’s why HugeProfit CRM offers a convenient solution, allowing you to upload products, receive orders, and update inventory in a single, user-friendly dashboard.
With CRM for WordPress, Prom, Rozetka, Khorosop, and even CRM for OpenCart, you can save significant time and effort on administrative tasks. No more switching between platforms to update product information or track orders—everything is accessible in one place.
Additionally, HugeProfit CRM integration enables automation of many business processes. You can configure the system to automatically upload new products to selected platforms and update inventory as sales occur, freeing you to focus on more critical tasks like marketing and improving customer service.
Mobile CRM system applications for Online Store
Use all the advantages of a mobile device for inventory management:
– mobile barcode scanner,
– adding sales in 2 clicks,
– creating and tracking TTN,
– controlling balances on Prom, Rozetka, OpenCart, Woocommerce, Khoroshop
– Many warehouses and employees
Are There Free Versions of HugeProfit CRM for Small Businesses?
For small businesses, especially online stores, finding an effective and affordable CRM solution is crucial. But which CRM should you choose for your online store, and are there free options that suit your business needs?
We’re pleased to inform you that HugeProfit offers a free plan for small businesses. This plan allows you to process up to 50 sales per month and manage up to 300 products, making it an ideal choice for e-commerce businesses with a small sales volume and product range.
With this free plan, you can set up a customer relationship management system without any additional costs. You’ll be able to track orders, communicate with customers, and improve the efficiency of your online store.
Free CRM system for Online Store from HugeProfit
Use the system with full functionality absolutely free of charge up to 50 sales per month with the ability to add up to 300 products
Security and anonymity
We use 256-bit SSL encryption. International safety standard. No one can intercept your data.
Complete anonymity. We do not require you to enter any official data! Your details, names and addresses. Your data is anonymized and encrypted.
Cloud service. All data is stored in the cloud, not on your computer, no one will copy it, infect it with a virus, and the data will not be lost due to breakdown.
Daily Backups. All your data is completely safe as it is protected by multiple backups.
Support and Training
By connecting to our CRM HugeProfit system, you will receive not only a convenient tool for efficient business management but also full support and training. Our team is ready to provide you with everything you need to meet all your needs and help you achieve high results in your business. We value your time and energy, so we are ready to accompany you every step of the way to achieving all your goals!
You can reach out to us through the online chat on our website or contact us:
Viber or Telegram: +38 (073) 584-73-73
by phone: +38 (073) 584-73-73 (from 9.00 AM to 7.00 PM)
Start Using HugeProfit CRM for Your Online Store Today
To Optimize Operations and Boost Profits
Your online store is your business, and you want to maximize its potential? Using HugeProfit CRM will help you achieve that goal. This powerful customer relationship management system offers tools and features specifically designed to optimize the operations of your online store and increase your profits.
Don’t put off using HugeProfit CRM any longer. Start today and see how your online store becomes more efficient and profitable.
Choose the best plan and grow your business with us
Free
Confident
Experienced
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Which Industries or Businesses Are Suited for CRM for Online Sales?
CRM systems for online store sales help automate sales processes and improve customer service across various business niches. Here are some industries where implementing a CRM delivers the best results:
Pet Supply Online Stores
A CRM for an online pet store enables efficient management of orders, inventory of pet food, toys, and accessories. Through automation, the store owner or administrator can segment customers based on their preferred brands and create personalized offers to boost customer loyalty.
Auto Parts Online Stores
Selling auto parts requires precise inventory tracking and management of specific product characteristics. A CRM for an auto parts store allows you to monitor stock levels, reserve items for customers, and analyze demand for particular models. Integration with delivery services ensures timely order fulfillment.
Clothing and Footwear Online Stores
A CRM for an online clothing and footwear store helps automate order processing and manage inventory of sizes and colors. Customer segmentation features enable sending personalized offers based on buyer preferences, increasing average order value, repeat sales, and enhancing the overall customer experience.
Electronics and Gadgets Online Stores
In online electronics stores, a CRM allows you to track warranty obligations, manage inventory, and analyze customer behavior. Personalized recommendations for accessories and related products significantly boost sales conversion rates.
Home Goods and Decor Online Stores
A CRM helps efficiently organize order processing, manage inventory restocking, and analyze seasonal demand trends. The ability to create personalized offers fosters customer retention and loyalty.
Other Online Sales Sectors
CRM systems are also suitable for virtually any e-commerce business, from bookstores to sellers of sports equipment, whether they operate through their own websites or marketplaces. For example, HugeProfit offers CRM for Rozetka and CRM for Prom.ua. Automating business processes reduces operational costs, increases team efficiency, and improves customer service.
Benefits of Using a CRM System for Your Online Store
Implementing a CRM for your e-commerce business provides the following advantages:
Centralized Order Processing from Multiple Sources
Eliminate errors and lost orders with automation. A CRM for online stores consolidates orders from social media, websites, and marketplaces (including Prom, Rozetka, Horoshop, as well as WordPress and OpenCart platforms) into a single system. Managers can efficiently distribute orders without switching between multiple tabs.
Complete Customer Information Access
Sales managers can personalize every transaction thanks to the CRM, which provides a full history of customer interactions, including previous purchases, preferences, and contact details. This enables quick responses to customer inquiries and relevant product recommendations.
Real-Time Sales and Inventory Synchronization
Always have up-to-date information on stock availability. The CRM integrates with warehouse management systems, synchronizing inventory data in real time. This prevents overselling, speeds up order processing, and allows you to track in-house production if applicable. Managers will always know what products are in stock.
Business Process Automation
Eliminate manual tasks—CRM automates order processing, invoice generation, billing, and payment tracking. This allows managers to focus on strategic tasks and increasing sales.
Sales Performance Monitoring
The HugeProfit CRM provides detailed reports on sales team performance, including the number of processed orders, conversion rates, and average order value. By analyzing these metrics, you can optimize processes and improve team efficiency.
Our Clients
What Problems Does a CRM Solve for an Online Store?
What challenges can you forget about with a CRM system?
Running an online store involves numerous tasks—from order processing to traffic source analysis. Without an automated solution, businesses face various difficulties. A CRM system helps streamline operations and eliminates many common problems, such as:
Lost Orders and Potential Customers
One of the biggest challenges for e-commerce businesses is losing customer inquiries. When orders come from multiple sources (website, social media, marketplaces), some may go unnoticed. A CRM for online stores automatically collects all requests in a unified system and distributes them among managers, ensuring timely processing.
Lack of Information on Lead Sources
Do you know which channels bring in the most customers? Without data on lead sources, analyzing marketing campaigns and planning budgets becomes difficult. A CRM system tracks all inquiries and generates reports on the effectiveness of different advertising channels, simplifying marketing optimization.
Slow Order Processing
Customers don’t like waiting—even a few minutes for order confirmation can lead to a lost sale. CRM automation speeds up order confirmations, payment notifications, and delivery status updates. As a result, managers work more efficiently, and customers receive timely responses.
Lack of Transparency in Team Performance
Without a CRM, it’s hard to assess how well sales managers are handling inquiries and meeting deadlines. The system provides a comprehensive overview of employee activity, including the number of processed orders, task completion times, and conversion rates. This enables process optimization and improves team productivity.
No Personalization for Customers
Customers appreciate a personalized approach, but without automated tools, it’s difficult to achieve. A CRM stores customer preferences, previous purchases, and communication history, allowing businesses to offer tailored promotions and recommendations, increasing customer loyalty.
Try HugeProfit for free
Make sure personally that controlling your business is easy!
Implement the service in 5 minutes on your own or with our support
Organize your inventory and deliveries
Control all expenses and payments. Find out the real picture of your business
Receive orders from Prom, Rozetka, OpenCart, Woocommerce, Khorosop
Create and track TTN in 2 clicks
Thus, you will have a great opportunity to develop and prosper without spending extra money on the start.
