Integration of Viber with a CRM system
for business
Integrate Viber with your CRM system for automatic message sending and contact management
✅ Improve communication with customers through Viber directly in CRM
Communication without barriers - integrate Viber directly into our CRM!
Automate Viber mailings - simplify work with customers.
Integration of Viber with CRM - fast, convenient, personalized.
Every message under control - work with Viber in CRM.
Smart CRM + Viber = maximum sales efficiency.
Products
- control product balances on all marketplaces;
- deliver goods at different costs and in different currencies;
- calculate the cost price;
- move between warehouses
- take inventory and create reserves of goods;
- print price tags and invoices for goods;
- create product bundles and control prices;
Order
- receive orders from all platforms in one place;
- automatic reservation of the quantity of goods in the warehouse to order;
- automatic updating of balances on all websites and marketplaces at once;
- create your own sales funnel;
- create lists for sending;
- automatically update sales statuses without opening the platform;
- create bill of lading and track shipments;
- fiscalize sales automatically when a customer receives an order by mail.
Sales
- add sales in 2 clicks in a user-friendly interface;
- use a barcode scanner and count the change for convenience;
- generate and print the necessary documents: fiscal receipts, invoices, acts;
- accept payments in different ways;
- accept payments in different ways;
- take into account additional commissions;
- get information about the real income from each sale!
Finance
- create multiple accounts (cash, cards, safe, at Sergei's, debts, at home);
- make transfers between accounts in different currencies;
- record all expenses for rent, salaries, and purchases;
- see the reports on cash flow;
- control the finances of your outlets.
Clients
- store all customer data;
- add delivery addresses;
- add tags to customers to understand what kind of customer they are;
- use the loyalty program, get discounts and accumulate bonuses;
- quickly communicate with the client in different ways
Chats
- connect Telegram and Viber bots;
- connect your Instagram and Facebook pages;
- make sales immediately without leaving the chat;
- you can see the customer's entire purchase history and active orders;
- status funnel;
- customer tagging
Shipments
- to make purchases of goods in different currencies;
- arrange delivery in a few steps;
- control settlements with suppliers;
- control the sale of products from each delivery;
- maintain a different purchase price for the goods from delivery to delivery;
- create invoices for the supplier;
- include the cost of delivery in the cost price.
Manufacturing
- the simplest possible interface;
- creating production templates;
- calculating the cost of raw materials and additional financial expenses;
- purchase of component parts.
Employees
- reports on employees;
- charging a percentage and a fixed wine royalty on each sale;
- view sales by seller online;
- linking employees to stores and accounts;
- restricting access to various sections and financial information;
Reports
- reports for any period;
- real income including all expenses and commissions;
- profitability of each individual product or the entire product group;
- reports on employees;
- reports by sales channel;
What does Viber integration with CRM provide
Integration of Viber with a CRM system is the perfect solution for businesses that want to maintain communication with clients through a convenient and familiar messenger. Millions of Ukrainians use Viber daily, so businesses that are the first to implement this integration gain a competitive advantage in the speed of response, service personalization, and efficiency of mailings.
Integration of Viber with CRM allows you to:
Send messages to clients directly from the contact card
Automate mailings, reminders, and order confirmations
Display chat history directly in CRM
Use message templates to save time
Control communication efficiency – see delivery and read statuses
This opens new opportunities for building trust, retaining clients, and increasing sales.
Who is CRM integration with Viber suitable for
For retail stores
For cosmetic stores
For auto parts stores
For clothing and footwear stores
Even a small business can profitably automate communication thanks to CRM for Viber.
How integration works
Integration of Viber with CRM works as simply as possible:
A connection to the Viber service is created in the CRM via API or an official gateway.
Managers can send messages directly from the CRM interface.
All incoming and outgoing messages are stored in the contact history.
Mass mailings can be launched according to scenarios: for example, after a purchase or as a reminder.
The CRM system for Viber shows message statuses: delivered, read, not delivered.
Thanks to this, CRM Viber becomes a channel for personalized, fast, and measurable communication.
Our Clients
Why businesses need Viber integration with CRM
Integration of Viber with CRM is not just convenience, but a specific benefit for business:
1. Speed – the client receives a message instantly, without waiting for a call or email
2. Engagement – Viber messages are opened more often than emails
3. Personalization – easy to add a name, order status, or an individual discount
4. Savings – the cost of Viber mailings is lower than classic SMS
5. Automation – CRM for sending Viber SMS allows you to create communication scenarios
Integration with Viber makes it possible to improve service without additional costs.
Free connection program - Integration of Viber with CRM
Use the system with full functionality absolutely free of charge up to 50 sales per month with the ability to add up to 300 products
How to integrate CRM with Viber
Integration of Viber with a CRM system takes place in several steps:
Creating an account in the mailing service or connecting the official API
Entering access keys in the CRM settings
Testing message sending from the client card
Creating templates, scenarios, and launching automatic triggers
Training staff and monitoring results
Mobile App – Integration of Viber with CRM
Use all the advantages of a mobile device for inventory management:
– mobile barcode scanner,
– adding sales in 2 clicks,
– creating and tracking TTN,
– controlling balances on Prom, Rozetka, OpenCart, Woocommerce, Khoroshop
– Many warehouses and employees
In HugeProfit, Viber integration with CRM is already available "out of the box," without complex configurations or additional costs.
Start using the CRM system for Viber today – and you will see how simple communication turns into a powerful tool for growing your business!
Security and anonymity
We use 256-bit SSL encryption. International safety standard. No one can intercept your data.
Complete anonymity. We do not require you to enter any official data! Your details, names and addresses. Your data is anonymized and encrypted.
Cloud service. All data is stored in the cloud, not on your computer, no one will copy it, infect it with a virus, and the data will not be lost due to breakdown.
Daily Backups. All your data is completely safe as it is protected by multiple backups.
Support and Training
By connecting to our CRM HugeProfit system, you will receive not only a convenient tool for efficient business management but also full support and training. Our team is ready to provide you with everything you need to meet all your needs and help you achieve high results in your business. We value your time and energy, so we are ready to accompany you every step of the way to achieving all your goals!
You can reach out to us through the online chat on our website or contact us:
Viber or Telegram: +38 (073) 584-73-73
by phone: +38 (073) 584-73-73 (from 9.00 AM to 7.00 PM)
Choose the best plan and grow your business with us
Free
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Experienced
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FAQ (Frequently Asked Questions about Viber)
How soon after account activation will the integration be available?
Integration with Viber becomes available immediately after connecting to the HugeProfit CRM system. You won’t have to wait for approvals, checks, or manual activation – the system is ready to work right away. You can add any number of Viber accounts, which allows you to scale communication to your needs. The entire setup process takes no more than 30 minutes – and you can already send the first messages to clients.
How much does it cost to connect Viber chats?
The "Chats" module in HugeProfit is built-in by default. Integration with Viber through bots does not require any additional costs – everything is already included in the basic plan. If you use a numbered (personal) Viber account, payment is charged according to the tariffs of the respective service provider. In any case, you fully control the format and volume of communication, with no hidden fees from HugeProfit.
Can multiple Viber bots be added?
Yes, in HugeProfit you can connect as many Viber bots as your business needs. This is convenient if you manage several projects, work with different brands, or want to separate communication channels by departments. All information will be centrally processed in the CRM, and your employees will work with messages in a single, user-friendly interface.
Are integrators needed to set up Viber?
Absolutely not. Viber integration in HugeProfit is implemented as a built-in module that does not require help from external integrators or developers. You can configure everything yourself – without special technical knowledge. Even if you encounter difficulties, our support team will quickly guide you on how to proceed. This way, you save money and are not dependent on third-party specialists.
Try HugeProfit for free
Make sure personally that controlling your business is easy!
Implement the service in 5 minutes on your own or with our support
Organize your inventory and deliveries
Control all expenses and payments. Find out the real picture of your business
Receive orders from: Prom.ua, Rozetka, OpenCart, Woocommerce, Хорошоп, Shop-Express, Instagram
Create and track TTN in 2 clicks
Thus, you will have a great opportunity to develop and prosper without spending extra money on the start.
