In the conditions of rapid development of small and medium-sized businesses in Ukraine, effective process automation and customer management have become not a luxury, but a critical necessity. That is why more and more companies are implementing CRM systems that allow them to control sales, order accounting, optimize marketing, and store the history of customer interactions in one place.
In this article, we will look at the top 20 Ukrainian CRM systems that are adapted to the specifics of the local market and take into account the needs of commodity businesses, online stores, distributors, as well as offline trade. We will analyze the functional capabilities of each platform, their cost, interface, availability of a mobile version, and the presence of integrations with popular messengers, marketplaces, POS equipment, and mailing services.
This top CRM systems of Ukraine will be useful for business owners who are looking for:
- the best CRM system for small and medium-sized businesses,
- a program for product accounting,
- solutions with integration of Viber, Telegram, Rozetka, Prom.ua,
- or a free CRM to start automation.
We will also pay attention to such important aspects as sales analytics, maintaining a customer base, support for the Ukrainian language, security (cloud architecture), and flexibility in setting up business processes.
CRM systems for small and medium-sized businesses
For modern entrepreneurs, it is important that CRM systems are convenient to use, easily scalable, well integrated with other tools, and accessible. Let’s look at the most effective solutions that meet these requirements.
Contents:

HugeProfit CRM system: a powerful tool for sales management and product accounting
In the first place among the top 20 Ukrainian CRM systems that help entrepreneurs automate business processes is the HugeProfit CRM. This CRM platform, created specifically for small and medium-sized businesses dealing with physical goods, warehouses, and marketplaces. The system allows you to control every stage of sales – from procurement to delivery to the customer, ensuring transparency and efficiency in working with the customer base.
Thanks to its simple interface and wide functionality, the HugeProfit CRM system will become an indispensable tool for entrepreneurs who value quick launch, flexible customization, and integration with popular platforms.
Main functions:
- Warehouse accounting in real-time with control of balances in warehouses, at points of sale, and on marketplaces (Prom, Rozetka, OLX).
- Maintaining accounting of sales and profits for each product item, including multi-currency purchases, cost price, discounts, and additional sales.
- Formation of orders, deliveries, movements between warehouses, creation of product sets.
- Creation and printing of price tags, TTN, expenditure invoices, which greatly simplifies logistics.
- Automation of sales and integration with chats (Telegram, Viber), IP telephony (Binotel), and delivery systems.
Advantages of CRM HugeProfit:
- specialized CRM system for commodity business;
- detailed accounting of product movements in terms of warehouses, sales channels, and suppliers;
- complete history of actions for each order, automated sales scenarios;
- free trial period, quick implementation without technical difficulties;
- integration with popular marketplaces and messengers;
- Ukrainian interface and quality technical support.
Limitations:
- not suitable for businesses that work exclusively with services (focus on commodity accounting);
- setting up warehouse processes requires a basic understanding of logistics.
Tariffs and availability:
The HugeProfit service offers flexible tariff plans depending on the number of users, warehouses, and functionality. There is a free trial period that allows you to fully evaluate the capabilities of the system. The cost starts from a few hundred hryvnias per month, making the platform accessible to most entrepreneurs.
HugeProfit CRM is one of the strongest players among the top 20 Ukrainian CRM systems for commodity business. The platform allows businesses to control the entire cycle: from receiving goods to sales, improving team efficiency, accuracy of analytics, and customer service.

SendPulse CRM system: a universal solution for marketing and sales automation
Among the popular CRM systems that deserve attention in 2025, a special place is occupied by SendPulse CRM – a tool created by Ukrainian developers for small and medium-sized businesses. The system helps entrepreneurs centrally manage contacts, sell more effectively, and launch personalized marketing campaigns.
SendPulse offers a user-friendly interface and a wide range of features that allow businesses to scale without additional resources. It integrates conveniently with other products of the SendPulse ecosystem: chatbots, email newsletters, site builder, as well as tools for marketing automation.
Main functions:
- Collection of customer contacts from various channels and segmentation of the audience by demographic characteristics, interests, or traffic sources. This allows creating personalized offers for each segment.
- Building a sales funnel and monitoring all stages of the deal with the ability to set actions to increase conversion.
- Automation of communications: sending messages at the selected time (email, SMS, messengers).
- Integration with the CRM module, which allows conveniently managing the customer base, order history, and tasks in a single account.
Advantages of CRM SendPulse:
- fully Ukrainian-language CRM system with a free starter plan;
- easy to learn – does not require special knowledge;
- great for teamwork;
- convenient construction of the sales funnel with custom parameters;
- access to the history of deals and change log;
- quality technical support.
Limitations:
- to date, full integration with third-party services has not been implemented, which may be critical for some business models.
Tariffs and availability:
SendPulse CRM provides free access for teams of up to 5 users. This allows you to easily test the main features: customer accounting, order management, mailings. Paid tariffs start from 1350 UAH/month and depend on the number of users and active features.
SendPulse is a worthy participant in the list of the top 20 Ukrainian CRM systems, combining ease of use, functionality, and flexibility. Such a CRM system will be a great choice for entrepreneurs who strive to automate sales, better work with the customer base, and scale their business without unnecessary costs.

SalesDrive – CRM for sales automation in small and medium-sized businesses
SalesDrive stands out with its powerful functionality and integration capabilities, which are used today for effective customer and deal management. This software solution allows you to fully control the customer journey – from the first call to the final stage of closing the deal.
SalesDrive CRM focuses on automating sales, marketing tasks, and daily operational activities. The system records the history of interactions with customers, contact details, interests, and lead statuses, allowing companies to make decisions faster and plan future sales.
Main functions:
- Maintaining a customer and request database with distribution by types, statuses, and managers;
- Detailed tracking of deals: from the first contact to the completion of the deal;
- Automatic assignment of responsible managers, control over the execution of requests;
- Generation of reports on sales performance, productivity of the sales department;
- Integration with Ukrainian banks, CMS platforms, virtual cash register.
Advantages of SalesDrive:
- full integration with e-commerce and payment systems;
- extensive functionality suitable for various niche businesses;
- convenient and intuitive interface;
- technical support in Ukrainian;
- ability to track each stage of the request in a single system.
Limitations:
- no free tariff, only a 14-day demo version is available.
Tariffs and availability:
The basic tariff starts from 615 UAH/month when paid annually and includes the work of two users. If you need to connect more managers or expand access to features, you should choose one of the advanced tariff plans. SalesDrive is suitable for companies that strive to structure the sales department and automate customer work.
Within the review of the top 20 Ukrainian CRM systems, SalesDrive demonstrates a stable balance between price, functionality, and technical support. This solution is for those looking for a powerful platform for lead accounting, request management, and real-time sales analytics.

Asteril CRM – a modern solution for online sales and customer service
The Asteril CRM platform occupies a worthy place in our top 20 Ukrainian CRM systems due to its focus on small businesses and the development of e-commerce. This service is designed to automate key customer interaction processes: from order acceptance and product promotion to service and analytics. Thanks to its wide functionality and integrations, the system allows you to maintain a customer base, create deals, manage requests, and launch email newsletters.
Main functions:
- Among the features of Asteril CRM are sales funnel management,
- working with documents,
- warehouse management and detailed reporting.
- The platform adapts to the specifics of the company and allows you to conveniently set up business processes without deep technical knowledge.
- The interface is intuitive but currently only available in Russian, which should be considered.
Advantages of Asteril CRM:
- extended set of tools for sales and customer management;
- flexible setting of deal funnels and email campaigns;
- simple and convenient interface for small businesses;
- support for integrations with Ukrainian services and warehouse modules;
- adaptation to different business models.
Limitations:
- limited free period of only 7 days;
- some functions require in-depth knowledge or support from specialists;
- lack of Ukrainian interface, which reduces convenience for some users.
Tariffs and availability:
The starting price of use is from 299 UAH/month, which makes it affordable for micro and small businesses. The basic tariff provides for the connection of two users, as well as basic functions for managing orders and email newsletters. For extended functionality, you need to choose advanced tariff plans, where analytics, warehouse accounting, and deeper integrations are available.
As a representative of the top 20 Ukrainian CRM systems, Asteril CRM will be a great fit for businesses looking for an inexpensive but functional solution for automating sales, customer service, and warehouse accounting.

KeyCRM – a specialized CRM for online stores and marketplaces
In the selection of the top 20 CRM systems for e-commerce, the KeyCRM platform deserves special attention due to its adaptability for online stores, marketplaces, and businesses operating through social networks. This tool is ideal for entrepreneurs who trade on Rozetka, Prom, Instagram, Telegram, Viber, or have their own website. CRM allows centralized management of sales, orders, shipments, and communication with customers.
Main functions:
- automation of order acceptance and processing from marketplaces, websites, and messengers;
- convenient management of product balances, analytics, and order history;
- control of order statuses, interaction with logistics companies;
- support for integrations with popular Ukrainian platforms;
- sending messages to customers through messengers and email.
Advantages of KeyCRM:
- a system maximally optimized for online trading;
- suitable for various sales channels: from Instagram to Rozetka;
- a large set of integrations with local services;
- detailed analytics and reporting in real-time;
- versatility in the field of commodity business and delivery.
Limitations:
- the system is focused only on the sale of goods and services, not suitable for production or warehouse processes;
- for full operation, payment for additional modules is required, which can increase the total cost.
Tariffs and availability:
KeyCRM has a flexible tariff system. The basic package costs $19/month, regardless of the number of users. Additionally paid:
- $9 for every 200 orders;
- $9 for 2,000 cards in funnels;
- $9 for every 20,000 messages in messengers;
- $19 — for integration with third-party platforms.
This allows you to customize the necessary configuration for yourself without overpaying for unnecessary functions.
As one of the representatives of the top 20 Ukrainian CRM systems for commodity business, KeyCRM ideally combines functionality, adaptability to Ukrainian realities, and effective support for online sales. This solution is suitable for both small sellers and companies with a large flow of orders working through marketplaces, social networks, and websites. If your business is related to online trading, KeyCRM will become a powerful tool for growth.

Dilovod – digital automation of accounting for small businesses
Among the top 20 Ukrainian CRM systems oriented towards small and medium-sized businesses, Dilovod CRM occupies its niche as an effective tool for automating accounting, document management, and sales management. The system is developed specifically for entrepreneurs, individual entrepreneurs, and accounting services who strive to reduce manual routine and implement digital accounting processes in compliance with Ukrainian legislation.
The solution will be ideal for those who conduct trading activities, provide services, or need a convenient platform for managing finances, tax reporting, customer base, and maintaining TTN, invoices, contracts, and acts.
Main functions:
- Maintaining full accounting and tax accounting in accordance with Ukrainian standards;
- Automation of the creation and storage of primary documents (invoices, acts, contracts);
- Management of the customer base and history of interaction with customers;
- Preparation and submission of reports to the tax office through integration with ECP;
- Accounting of goods, balances, purchases, and sales;
- Maintaining cash operations and bank accounts;
- Integration with electronic document management services and API 1C.
Advantages of CRM Dilovod:
- The platform is developed taking into account Ukrainian legal requirements;
- Simple and understandable interface that does not require accounting education;
- Support for automatic accruals, VAT, SSC, and single tax accounting;
- Ability for bulk printing of documents and creating templates;
- Online access from any device;
- Flexible configuration of user roles and access rights;
- Built-in analytics of income, expenses, taxes, and settlements.
Limitations:
- The main functionality is more suitable for accounting processes than for active sales;
- Limited number of external integrations with e-commerce platforms;
- Some reporting capabilities require additional adaptation to the specifics of certain types of businesses.
Tariffs and availability:
CRM Dilovod offers a flexible pricing policy considering the needs of small businesses. The basic version is available for free with a limited set of features. Paid packages start at approximately 199 UAH/month, making the system accessible even for beginners. All tariff plans include access to technical support and regular updates.
There is also the possibility of connecting an electronic digital signature (EDS) for full-fledged work with government services, as well as a free trial period to familiarize yourself with all the features of the system.
Dilovod CRM is a balanced solution for financial and document management in the context of the Ukrainian market. It is included in our top 20 CRM systems, which are maximally adapted to the requirements of legislation and the needs of local business. This is an excellent option for individual entrepreneurs, accountants, service companies, and those who value legality, order, and automation in accounting. Thanks to its intuitive interface and affordable tariffs, Dilovod CRM can become a reliable digital partner for daily work.

TORGSOFT – CRM system for trade automation
In the list of top CRM systems in Ukraine, oriented towards the field of trade, TORGSOFT stands out particularly. It is software developed for retail and wholesale stores, trade networks, as well as entrepreneurs working with commodity accounting, warehouse stocks, and sales at physical and online points of presence.
The system is well-known for its deep automation of trade processes, which covers not only CRM functions but also extended commodity accounting, work with fiscal registrars, personnel management, cash control, and document flow. TORGSOFT is actively used both in large companies and in small businesses.
Main functions:
- Commodity accounting considering balances, movement of goods, batches, expiration dates;
- Maintaining a customer base and purchase history with segmentation tools;
- Salary calculation, bonuses, penalties, and work schedules of employees;
- Automatic creation of invoices, consignment notes, labels, TTNs, and other documents;
- Integration with cash equipment, EPR, fiscal registrars, scanners;
- Support for multiple stores, warehouses, and points of sale;
- Functionality for sales analytics, profits, balances, money movement;
- Access rights protection for each user and role.
Advantages of TORGSOFT:
- Professional system for trade management — all in one tool;
- Suitable for retail, wholesale, and mixed business models;
- High level of detail in analytics, reporting, pricing policy;
- Compatibility with electronic scales, receipt printers, barcode scanners;
- Ability to maintain accounting reports, TTNs, document flow without third-party services;
- Offline access, which is especially valuable for points of sale with unstable internet;
- Extensive experience in the market — over 10 years of supporting Ukrainian small businesses.
Limitations:
- The program interface requires time for adaptation, especially for beginners;
- Lack of a full-fledged cloud version — most functions work in a local environment;
- Setting up full functionality may require training or technical assistance;
- Integration with marketplaces and CRMs like Instagram, Telegram, Viber is partially implemented.
Tariffs and availability:
TORGSOFT offers a license payment model — purchasing software with a lifetime usage right. The basic package costs approximately from 4200 UAH, depending on the set of modules. Additional features, such as remote access, mobile cash register, production accounting, are paid for separately.
A demo version is also provided, allowing you to evaluate the functionality before purchasing. For system updates and technical support, support subscriptions are offered, which are paid annually.
TORGSOFT is a professional CRM solution for trade business, which is included in the top 20 Ukrainian CRM systems due to its reliability, flexibility, and possibilities for adaptation to complex business processes. This system is an optimal choice for retail trade, warehouse accounting, personnel management, and integration with cash equipment. If you are looking for a program that allows you to keep full control over all aspects of your store or trade network, TORGSOFT is worth considering.

UkrSklad – CRM system for product accounting and trade
In our list of top CRM systems in Ukraine, aimed at automating commodity and warehouse accounting, it is worth noting UkrSklad – a multifunctional tool for small and medium trade, which allows entrepreneurs to efficiently manage goods turnover, customer base, and financial processes. The system is an “all-in-one” solution for retail outlets, warehouses, stores, workshops, which strive to bring order to data and increase business profitability.
UkrSklad steadily enters the top 20 CRM systems in Ukraine, thanks to its reliable functionality, ease of implementation, and wide support for the Ukrainian language and accounting standards.
Main functions:
- Full commodity accounting: receipt, movement, write-off, inventory;
- Maintaining a customer and supplier base with interaction history;
- Generation of invoices, bills, TTNs, acts, price lists;
- Cash discipline: settlements, payments, cash and non-cash operations accounting;
- Sales analytics, turnover of goods, reports on warehouse and profits;
- Ability to create discounts, promotions, bonus programs;
- Accounting for customer orders and execution statuses;
- Support for a network of stores and multiple warehouses with the ability to move goods between them.
Advantages of UkrSklad:
- Versatility – ideally suited for both stores and warehouses and workshops;
- Ease of use – understandable interface even for beginners;
- Ukrainian interface and localization of reports according to national standards;
- Modularity of the system – you can choose only those functions that the business needs;
- Support for export to Excel, PDF, integration with printers and scanners;
- Automation of daily processes: from purchases to product returns;
- Offline access, which is important for points without stable internet connection.
Limitations:
- The system interface has an outdated design, which may be unusual for new users;
- Lack of a mobile application for management from a phone;
- No built-in support for social networks or messengers;
- Does not integrate directly with marketplaces (Prom, Rozetka, etc.) – only through third-party services.
Tariffs and availability:
UkrSklad is available under a one-time payment plan – the user purchases a license for the program without monthly payments. The basic version costs from 4000 UAH depending on the configuration. There are also paid modules available – for example, for extended reporting, payroll accounting, or integration with equipment.
Program updates and technical support are available under an annual subscription (approximately 1000 – 1500 UAH/year). A demo access is provided to familiarize yourself with the functionality before purchasing.
UkrSklad is one of the most practical CRM systems in the segment of commodity accounting and retail trade, which deservedly enters the top 20 Ukrainian CRM systems. This tool will be a reliable support for entrepreneurs looking for a simple, inexpensive, and effective solution for managing goods, customers, and finances. Despite the lack of cloud access or integration with social networks, UkrSklad fully compensates for this with its functionality and stability of operation.

AfinaPro – modular ERP/CRM system for business management in various industries
AfinaPro CRM is a software solution of Ukrainian production, developed for comprehensive automation of processes in enterprises of any scale: from small businesses to large corporations. The main feature of the platform is its modular architecture, which allows for flexible adaptation of the system to the specifics of the company’s activities. This approach provides not only versatility but also the possibility of connecting specialized modules for individual industries, such as education, healthcare, transportation, hospitality, and others.
Main functions:
- Modular structure: each business can choose only the blocks it needs;
- Accounting and finance: full cycle of accounting, reporting, tax planning;
- Personnel accounting and payroll: salary calculation, staff schedule management, sick leaves, vacations;
- Personnel management (HR): automation of recruitment, adaptation, employee evaluation;
- CRM module: customer cards, interaction history, deals, reminders, lead control;
- Warehouse accounting: management of commodity balances, logistics, inventory;
- Document flow: accounting of incoming/outgoing correspondence, electronic signature, document templates;
- Educational and medical institutions: separate solutions for universities, hospitals, dormitories, educational institutions.
Advantages of AfinaPro CRM:
- Powerful versatility – suitable for both manufacturing and services and government institutions;
- Localized solution – a completely Ukrainian product with support for local standards and language;
- Deep customization – can be adapted to a specific business model thanks to modularity;
- ERP + CRM in one solution – combining customer management, finance, personnel, and logistics;
- Reliability and stability – over 20 years in the market, many years of development and implementation experience.
Limitations:
- Complex interface for beginners – requires training or specialist support;
- No free demo version in open access;
- Pricing is not transparent – a request must be submitted through the website to get a quote;
- Mobile version is limited – emphasis is on desktop work;
- Purchase of individual modules – increases the total cost of ownership.
Tariffs and availability:
The AfinaPro CRM system has an individual pricing model. The cost depends on the selected modules, the number of users, and the type of license (client solution or web access). The approximate price for small businesses is from 3360 UAH for the starter package, and modules are purchased separately (for example, the CRM module is from 24,000 UAH, accounting is up to 33,000 UAH). Comprehensive solutions for large enterprises are also offered, starting from 11,000 UAH and above.
AfinaPro is a comprehensive system for comprehensive business management, covering key processes: from finance and personnel to customers and warehouses. Thanks to this, AfinaPro CRM confidently enters the list of the top 20 CRM systems in Ukraine, offering flexible solutions for organizations of any type: from government structures to trade companies. If you are looking for a reliable CRM solution of Ukrainian production that can be adapted to the specific needs of your business, AfinaPro will be a worthy candidate for implementation.

Perfectum CRM+ERP – a comprehensive business automation system
Perfectum CRM+ERP is one of the most extensive domestic products in the ranking of the top 20 CRM systems in Ukraine, combining the functionality of a classic CRM system with a powerful ERP platform. Developed by Ukrainian specialists, the system covers all key business processes: from customer base management to financial control, warehouse accounting, and document flow. That is why Perfectum steadily enters the top CRM systems in Ukraine and enjoys the trust of small, medium, and corporate segments.
Main functions:
- Lead and customer management: registration, qualification, communication history;
- Telephony and email integration: incoming/outgoing calls, call recording, correspondence;
- Document flow: creation, storage, and approval of documents with EDS;
- Task and project planning: flexible Task Manager and Kanban boards;
- Financial accounting: invoices, acts, payments, reports;
- Warehouse and logistics: inventory, balances, movements;
- Analytics and reports: visual KPI graphs, conversions, sales by managers;
- Process automation: triggers, reminders, action scripts;
- Knowledge base and customer support: integrated HelpDesk, customer portal.
Advantages of Perfectum CRM+ERP:
- Versatility: suitable for various fields – IT, sales, services, manufacturing;
- Flexibility of settings: individual configuration according to the company’s structure;
- Deep integration: API support, synchronization with 1C, email services, Telegram, Viber, SMS;
- Scalability: the system works for companies with 5 to 500+ employees;
- Desktop and cloud: local deployment or access through the cloud version;
- Relevance: regular updates, support for the Ukrainian market and legislation.
Limitations:
- Need for implementation – complex architecture requires professional setup;
- Learning curve – new users need time for adaptation;
- Limitations of the free version – the demo has limitations in functions and time;
- Cost of some modules can significantly increase with complex integrations.
Tariffs and availability:
The system is available in several versions:
- Perfectum CRM+ERP Standard – from 5,999 UAH one-time for the basic package;
- Perfectum CRM+ERP Business – extended version with document flow module, analytics, production, etc.;
- Cloud version – rental with monthly payment from 350 UAH/user;
- Individual pricing is available for corporate clients;
- A demo access for 14 days is also provided through the website.
Perfectum CRM+ERP is a full-fledged ecosystem for business management, covering all aspects of a company’s activities. Its flexibility, modularity, and powerful integration with other systems make it a worthy candidate in the top 20 Ukrainian CRM systems. This solution is a choice for those who value control, scalability, and automation in one platform. If you are looking for a reliable Ukrainian CRM with ERP functionality, Perfectum is one of the best offers on the market.

KeepinCRM – Ukrainian CRM system for small and medium-sized businesses
KeepinCRM is a modern Ukrainian CRM system, specifically created for the needs of small and medium-sized businesses. Its simple, intuitive interface and a large number of automated processes allow companies to efficiently manage orders, customers, goods, and analytics. Thanks to its practicality and focus on the Ukrainian market, KeepinCRM confidently enters the top CRM systems in Ukraine and is considered one of the best in the list of the top 20 Ukrainian CRM systems.
Main functions:
- Orders: accounting, statuses, customers, automatic document creation;
- Goods and warehouse: balances, prices, product groups, receipts, and movements;
- Finance: invoices, payments, expenses, income, profitability;
- Customer base: interaction history, segmentation, notes, contacts;
- Documents: automatic generation, templates, printing, saving;
- Integrations with marketplaces: Prom.ua, Rozetka, Nova Poshta, email, Viber;
- Tasks and Employees: task distribution, roles, performance monitoring;
- API and Webhook: for advanced integrations with external services;
- Analytics and Reporting: dashboards, graphs, financial and sales monitoring.
Advantages of KeepinCRM:
- Focus on Small Businesses: everything necessary without excessive complexity;
- Localized Solution: Ukrainian language, support, services directly tailored to the Ukrainian market;
- Quick Start: the system can be fully launched in 1 day;
- Marketplace Support: ideal solution for sellers on Prom, Rozetka, Shopify;
- Transparent Tariffs: no hidden fees, clear and flexible pricing;
- Cloud Solution: access from any device without the need for installation.
Limitations:
- Focus on Small Businesses: may not be sufficient for large companies with a large structure;
- Limited Customization: no complex business logic or deep BPM modules;
- Limited Offline Use: functionality is limited without a stable internet connection;
- Although the visual interface is simple, it may not always be suitable for users experienced with complex CRMs.
Tariffs and Availability:
- Free 7-day trial version without card binding;
- Basic Tariff – from 150 UAH/user per month;
- Extended Tariff – with all integrations and modules – from 250 UAH/user;
- Individual Discounts for teams of 10+ users;
- Access via web browser without the need to install programs.
KeepinCRM is an optimal solution for entrepreneurs who want to organize their accounting, automate orders, and control sales without complex integration or high costs. Simplicity, efficiency, and adaptability to the Ukrainian market allow this system to confidently enter the top CRMs in Ukraine.
If you need a CRM that “just works,” has up-to-date integrations with marketplaces, and a user-friendly interface – KeepinCRM will be one of the best choices among the top 20 CRMs in Ukraine.

CleverBOX:CRM – a specialized solution for commodity business
CleverBOX:CRM is a Ukrainian CRM system that is rapidly gaining popularity among sellers in the commodity business sector. This specialized solution is focused on automating daily processes: from order acceptance to product delivery. Thanks to its adaptation to the specifics of the local market, the service has entered the top 20 Ukrainian CRM systems and confidently occupies a place among the top CRMs in Ukraine. It is especially relevant for online stores, dropshippers, and businesses that actively work with marketplaces.
Main Functions:
- Order Management: accounting, processing, statuses, customer notifications;
- Product and Inventory Management: warehouse accounting, groups, prices, sets;
- Sales Funnel and Leads: creation, control, process automation;
- Customer Base: saving purchase history, analytics, segmentation;
- Marketplace Integrations: Prom.ua, Rozetka, Instagram, OLX;
- Process Automation: triggers, scenarios, notifications;
- Multilingual Support: convenient for working with clients from different regions;
- Access from Mobile Devices: version for smartphones and tablets.
Advantages of CleverBOX:CRM:
- Focus on Commodity Business: the entire system is built considering the realities of Ukrainian trade;
- Intuitive Interface: quick staff training and minimal errors in operation;
- Deep Integrations: with popular platforms, delivery services, and payment systems;
- Flexible Automations: setting up action templates for different scenarios;
- Scalability: an increase in the number of orders does not affect performance;
- Stable Support: the Ukrainian team provides quick responses and updates.
Limitations:
- Orientation towards a Narrow Segment: not suitable for companies with a non-commodity model;
- Modules for Specific Tasks Need to be Configured Separately;
- Integrations with Less Popular Platforms May Require Customization;
- Limited Support for Offline Business Without an E-commerce Segment.
Tariffs and Availability:
- Free Trial Period – 7 days;
- Basic Tariff – from 400 UAH/month per user;
- Available packages with extended functionality – with analytics, multi-warehouses, API;
- Special Conditions for teams of 5 or more users;
- Cloud deployment – access from any device without installations.
CleverBOX:CRM is a CRM solution created specifically for those engaged in active online or offline trading. Its adaptation to the Ukrainian market, deep integration with sales platforms, and focus on efficiency make it a favorite in the list of top CRMs in Ukraine.
If you are looking for a reliable CRM for commodity business that allows you to automate all processes – from lead to delivery – CleverBOX:CRM is definitely worth considering among the top 20 CRMs in Ukraine.

Creatio CRM – no-code platform with business process automation
Creatio CRM is a Ukrainian CRM+BPM class platform that combines sales, marketing, and service automation with business process modeling tools. Thanks to its extensive capabilities and flexibility, it deservedly enters the top 20 CRMs in Ukraine and is part of the top CRMs in Ukraine for both medium and large businesses. It gained particular popularity due to the no-code solution, which allows adapting the system without deep technical knowledge.
Main Functions:
- Modules for Sales, Marketing, and Service – a single environment for managing the full cycle of customer interaction.
- No-code and Low-code Tools – creating new processes and interfaces without programming.
- Business Process Automation – a flexible BPM engine for visual modeling of work logic.
- CRM for Commodity Business – order control, contact management, deal support, logistics control.
- Lead and Opportunity Management – from first contact to deal closure.
- Integrations with External Systems – ERP, telephony, email services, e-commerce platforms.
- Advanced Analytics – dashboards, reports, team performance evaluation.
Advantages of Creatio CRM:
- Flexibility and Scalability – suitable for both small businesses and large corporations;
- No-code Platform – allows adapting the solution without programmers;
- Global and Local Support – the system is developed in Ukraine but used worldwide;
- Deep Automation – one of the most powerful CRM systems in terms of BPM;
- 3-in-1 Platform – CRM, BPM, and UI editor in one tool;
- Cloud and On-premise Versions – choice depending on security and IT infrastructure requirements.
Limitations:
- Complexity for Small Businesses – excessive functionality can complicate implementation in simple processes;
- Price Barrier – for some segments, the cost of the solution may be above average;
- Need for Implementation – the system requires analysis and customization for business specifics;
- Learning Curve – staff training is required for effective use.
Tariffs and Availability:
- Individual Pricing depending on modules and the number of users.
- Free Demo Version available on the official website.
- Cloud Deployment (SaaS) or Own Server (On-premise).
- Support for Ukrainian, English, and other languages.
- The cost of the license starts from $25/user/month, depending on the configuration.
Creatio CRM is a full-fledged platform for digital business transformation. Its flexibility, no-code functionality, and ability to adapt to various business verticals place it in the top 20 Ukrainian CRM systems. If you need a powerful tool for managing sales, customer relationships, and internal processes – Creatio CRM will be a reliable foundation for scaling and efficiency. It is the choice that meets the expectations of the modern market and is worthy of being included in the list of top CRMs in Ukraine.

BJet ERP CRM – a modern Ukrainian solution for business automation
BJet ERP CRM is a domestic comprehensive software solution developed based on Odoo, taking into account the needs of the Ukrainian market. The platform combines ERP and CRM functionality, allowing efficient management of both internal company processes and external customer interactions. Thanks to its wide adaptability, BJet is worthy of being included in the top CRMs in Ukraine and is listed in the ranking of the top 20 Ukrainian CRM systems as one of the most functional and flexible solutions.
The system is actively used in the fields of trade, distribution, manufacturing, as well as among companies that need transparent analytics and centralized resource management.
Main Functions:
- CRM for Commodity Business – customer base management, deal control, audience segmentation, sales funnel automation.
- ERP Functions – resource planning, financial accounting, logistics, manufacturing, project management.
- Warehouse Accounting – inventory management, product movement, integration with logistics partners.
- Document Management – invoice generation, acts, contracts, integration with electronic signature systems.
- Financial Module – expense control, budgets, reports, settlements with suppliers and customers.
- Analytics and Reporting – convenient dashboards, KPI visualization, custom report generation.
- Integration with External Services – possibility of connection with marketplaces, banking APIs, email services, etc.
Advantages of BJet ERP CRM:
- Built-in ERP and CRM Functions in one solution without the need to connect additional services;
- Deep Customization – each module is configured according to the specifics of the business;
- Full Localization – compliance with Ukrainian legislation, reporting, interface language;
- Cloud Infrastructure – secure remote access 24/7;
- Professional Support – the development team assists in implementation and staff training;
- Open-source Base (Odoo) – a proven international platform adapted to the Ukrainian market.
Limitations:
- Requires Implementation – system setup requires time and involvement of specialists;
- Not Suitable for Microbusinesses – excessive functionality for companies with 3-5 people;
- Pricing Policy – the final cost depends on the number of users and the complexity of implementation.
Tariffs and Availability:
- Individual Approach to Pricing – a configuration is calculated for each client according to their needs.
- Basic Cost for small companies starts from ~10,000 UAH per user per year, but varies depending on the number of modules.
- Demo Version Available – you can test the functionality before implementation.
- The platform is available both in the cloud version and for installation on your own servers (on-premise).
BJet ERP CRM is a reliable solution that combines all the advantages of CRM and ERP in a single system, fully adapted to the realities of Ukrainian business. Thanks to its functionality, modularity, and flexibility, BJet undoubtedly enters the top 20 CRMs in Ukraine, especially in the segment of medium and large businesses. It is an ideal choice for companies looking for CRM for commodity business, analytics, and automation of all processes “turnkey”.

iClinic – professional CRM solution for medical institutions
iClinic is a specialized CRM system for the medical industry, developed taking into account the peculiarities of clinics, medical centers, dental practices, private medical practices, and laboratories. Thanks to its specialized functionality, iClinic confidently enters the top 20 Ukrainian CRM systems, offering solutions that automate patient service processes, service administration, and medical documentation.
Unlike universal platforms, iClinic CRM is focused on the specifics of the medical business, making it particularly valuable for institutions looking for efficient management of appointments, admissions, personnel, and finances in a single environment.
Main Functions:
- Electronic Registration – online patient appointments, doctor schedules, automatic notifications;
- Patient Accounting – creation of electronic medical records, history of visits, diagnoses, and treatments;
- Visit Planning – flexible schedule management, notifications, rescheduling, and cancellation of appointments;
- CRM for Commodity Business (in the context of medical institutions) – sales of related goods, medical services, cash register, and payment accounting;
- Warehouse Accounting – control of medicine and material stocks, inventory;
- Financial Module – accounting of payments, expenses, salaries, settlements with contractors;
- Analytics and Reporting – statistics on doctors, offices, workload, profitability;
- Integration with Website and Telephone – possibility of online appointments, synchronization with IP telephony.
Advantages of iClinic:
- Fully adapted for medical institutions of various types;
- Interface in Ukrainian taking into account legislative requirements;
- Possibility of integration with laboratories, clinic website, telephony, and email mailings;
- Convenient mobile access – staff can work even from a tablet;
- Reliable technical support and staff training;
- Cloud Infrastructure – quick launch without the need for servers.
Limitations:
- Not suitable for businesses outside the medical field – the functionality is highly specialized;
- Some functions are provided in separate modules, requiring additional payment;
- The interface requires adaptation for older users – many new options for doctors.
Tariffs and Availability:
- iClinic offers several tariff packages depending on the size of the clinic: mini, standard, corporate.
- The cost starts from 1,500 UAH/month for small institutions and increases according to the number of users and available modules.
- Available free demo version
- Provided staff training and data migration from old systems.
iClinic CRM is an effective and specialized tool for automating medical institutions, providing a full cycle of patient service – from appointment to financial accounting. Thanks to its deep adaptation to the medical field, iClinic deservedly enters the top CRMs in Ukraine and top CRMs in Ukraine, especially in the healthcare sector. If your business is related to medicine – this solution is worth testing and implementing.

NetHunt – CRM solution for business automation in Gmail
NetHunt CRM is a Ukrainian cloud-based CRM system that is ideally suited for small and medium-sized businesses actively working with email. Integration directly into Gmail makes this platform extremely convenient for salespeople, marketers, and department heads who value simplicity, quick access to customer data, and automation of routine processes. Thanks to its flexible functionality, NetHunt CRM rightfully enters the top 20 Ukrainian CRM systems, offering effective tools for commodity business, B2B sales, and service companies.
Main Functions:
- Deep integration with Gmail and Google Workspace – working with emails, tasks, contacts, and reminders without leaving the mailbox;
- Lead and Sales Funnel Management – creation, movement, and automated actions at each stage;
- Business Process Automation – triggers, auto-tasks, mailings, document generation;
- CRM for Commodity Business – ability to work with orders, invoicing, and customer history tracking;
- Marketing and Email Campaigns – segmentation of the database, analytics of opens and clicks;
- Real-time Reports and Analytics – KPI monitoring, conversion, manager activity;
- Mobile Application – full functionality from a smartphone.
Advantages of NetHunt CRM:
- Full integration with Gmail without the need to switch between systems;
- Simple implementation and adaptation even without technical knowledge;
- Powerful automation – from mailings to complex order processing scenarios;
- Flexible customization of customer cards and sales funnels for any type of business;
- Suitable for e-commerce, B2B, service companies, agencies, freelancers;
- Available Ukrainian localization and support service;
- High speed of operation in the browser, stability, and reliability.
Limitations:
- Works only in conjunction with Gmail – separate integration is needed for other email services;
- Some functions require in-depth setup (for example, automation or integration with Telegram);
- For large companies with a branched structure, additional customization may be required.
Tariffs and Availability:
- NetHunt CRM offers a flexible pricing grid:
- Basic – from $24/month/user;
- Business – $48/month with extended functionality;
- Advanced – individual tariff with support for custom processes.
- Available 14-day trial period without restrictions.
NetHunt CRM is an excellent example of a Ukrainian SaaS solution that meets modern requirements for convenience, speed, and automation. Thanks to its Gmail-oriented structure, the platform is especially popular among companies that conduct active work with incoming requests, email campaigns, and sales funnels. NetHunt rightfully enters the top CRM systems in Ukraine, offering a well-thought-out functionality for commodity business, B2B, and service companies that want to scale effectively.

SITNIKS CRM – system for automating sales on Instagram, TikTok, and marketplaces
SITNIKS CRM is a modern CRM system for commodity business, specifically created for entrepreneurs working with social networks and marketplaces. The platform is oriented towards small and medium businesses, particularly owners of Instagram stores, sellers on Prom.ua, Rozetka, TikTok, and other online platforms. Thanks to its convenient interface, wide automation capabilities, and high speed of order processing, SITNIKS CRM steadily enters the top 20 Ukrainian CRM systems and occupies a worthy place among the top CRM systems in Ukraine.
Main Functions:
- Integration with Instagram, TikTok, Facebook – processing comments, direct messages, stories, and ads in one window;
- Connection to Prom.ua and Rozetka – collection and processing of orders from marketplaces directly into CRM;
- Customer Cards and Order Analytics – saving purchase history, automatic customer profile creation;
- Creation of Invoices – integration with Nova Poshta, Ukrposhta, Justin;
- Automation of Messages – sending template messages via Direct, messengers, SMS;
- Warehouse Accounting – control of stock, product reservations, analytics by categories;
- Internal Chat for the Team – coordination of managers without third-party messengers;
- Mobile Version – full functionality from a phone for managers and executives.
Advantages of SITNIKS CRM:
- Specialization specifically for Instagram and TikTok sales;
- Over 2000 stores already connected to the system;
- Monthly turnover of users reaches 200+ million UAH – a proven solution for scalable commodity business;
- Flexible adaptation to any niche – from clothing to electronics;
- Simple and intuitive control panel – does not require technical training;
- Extended sales analytics, managers, orders, and traffic channels;
- Full Ukrainian-speaking support, chatbots, training materials.
Limitations:
- The main focus is on social networks and Prom.ua – for more complex B2B processes, functionality may be insufficient;
- High dependence on the stability of social network APIs;
- Integration with own websites requires manual setup or API access;
- No complex ERP functionality – the solution is more oriented towards operational sales.
Tariffs and Availability:
- SITNIKS CRM has a flexible subscription system depending on the number of users, channels, and orders;
- Starting tariff – from 390 UAH/month, includes basic functions for small businesses;
- Professional tariffs with full automation and all integrations – from 990 UAH/month;
- Free 7-day trial period – the opportunity to evaluate the system before purchase;
SITNIKS CRM is a solution for those building a commodity business in social networks and on marketplaces. It is chosen for its specialization, ease of implementation, convenience in the daily work of managers, and the ability to scale along with the growth of the company. This product is well-deserved in the top best CRM systems in Ukraine, occupying an important niche among systems for online sales. If you work on Instagram, TikTok, or Prom.ua – SITNIKS will be the perfect tool for automation and growth of your business.

Uspacy CRM – a new Ukrainian player in the top CRM of Ukraine with a multilingual interface
Uspacy CRM is a modern CRM system for commodity business, rapidly gaining popularity among entrepreneurs in Ukraine and beyond. Launched at the beginning of 2023, the platform immediately announced its global ambitions by offering an interface in five languages: Ukrainian, English, Polish, Spanish, and Portuguese. Thanks to its focus on convenience, scalability, and ease of implementation, Uspacy is already making it onto the lists of top CRM systems in Ukraine and is a potential participant in the top 20 Ukrainian CRM systems.
Main Functions:
- Tools for managing sales and tasks;
- Built-in CRM with customer cards, interaction history, and analytics;
- Communication space for the team – chats, calendars, discussions;
- Integration with email, calendar, Google Meet;
- Internal corporate portal for personnel management and discussions;
- System of reminders and notifications, deadline control;
- Visual dashboards for monitoring business metrics;
- Ability to organize remote work for the team from a single window.
Advantages of Uspacy CRM:
- Multilingual interface – convenient work for international teams;
- Full Ukrainian localization of the product – focus on the local market;
- Integration of office tools with CRM in a single ecosystem;
- Simple launch – no technical knowledge required;
- Focus on team interaction, convenient chats, corporate news;
- Flexible approach to roles and access;
- Cloud hosting – access from any device;
- Modern minimalist design and UX.
Limitations:
- Lack of deep automation for complex commodity accounting;
- CRM is still developing – lacks some modules for retail;
- Limited choice of integrations with third-party services;
- Less recognition compared to segment leaders;
- Not suitable for large corporations with complex processes.
Tariffs and Availability:
- Uspacy offers a free tariff for small teams – up to 5 users;
- Standard paid tariff – from 89 UAH/user per month;
- Possibility to pay for extended features: CRM expansion, space, number of integrations;
- Available 14-day trial version without restrictions;
Uspacy CRM is a bright example of a new generation of Ukrainian CRM solutions oriented towards both the local and global markets. The service is ideally suited for small and medium-sized companies that want to combine team interaction tools with basic CRM functionality. If you are looking for an easy-to-implement and convenient solution – Uspacy is worth considering among the top best CRM systems in Ukraine for starting or updating your business system.

RemOnline – CRM for automating small and medium-level business
RemOnline is one of the most popular CRM systems for commodity business in Ukraine, which steadily ranks in the top 20 CRM systems in Ukraine. It was specifically created to optimize processes in small and medium-sized businesses, allowing owners to automate daily operations, reduce human error, and increase overall management efficiency.
Among the top Ukrainian CRM systems, RemOnline stands out for its functionality and flexibility, providing a full range of tools for working with customers, orders, warehouses, and financial reports. Thanks to its intuitive interface and cloud infrastructure, the system is ideally suited for businesses looking for a convenient and reliable tool to control all processes.
Main Functions:
- Accounting and control of orders in real time
- Building and maintaining a customer base
- Full warehouse accounting with inventory control
- Tools for financial reporting and planning
- Sales analytics, staff efficiency, and sources of inquiries
- Loyalty systems for customers: bonuses, discounts, SMS mailings
- Automated reminders and notifications
- Integration with websites, messengers, IP telephony
- Possibility to connect a mobile application for on-the-go management
Advantages of RemOnline:
- Cloud storage – access from any device
- Simple launch without additional server costs
- Wide customization possibilities for different types of businesses
- Detailed analytics of employee performance
- High data processing speed
- Reliable technical support in Ukrainian
- Integrations with Rozetka, Prom.ua, API for marketplaces
- Support for multiple currencies, warehouses, branches
Limitations:
- Limited access to certain functions in the basic tariff
- Not suitable for large corporations with complex ERP structure
- Interface primarily oriented towards service companies
- Most integrations and additional modules are paid
- High dependence on internet connection
Tariffs and Availability:
- RemOnline offers a free trial period – 7 days
- Paid tariffs start from 839 UAH/month (for 3 users)
- Available flexible tariff system: expansion of access for additional employees, branches, functions
RemOnline rightfully enters the top best CRM systems in Ukraine, especially when it comes to commodity business, service for equipment repair, trade, or service provision. Thanks to its flexible architecture, convenient interface, and scalability, this system is perfectly suited for companies striving to automate their business. If you are looking for a solution with wide functionality and Ukrainian language support – RemOnline is worth testing among the top 20 Ukrainian CRM systems.

Worksection CRM – a universal solution for project and client management
Worksection CRM is a modern tool that combines the functionality of CRM for commodity business with powerful project management system capabilities. This platform allows not only to streamline work with clients but also to effectively organize tasks, control deadlines, and coordinate team interaction in a single environment.
In the rankings of the top 20 CRM systems in Ukraine and top best CRM systems in Ukraine, Worksection confidently takes its place among the most popular platforms due to its flexibility and comprehensive approach. For businesses that aim to combine CRM system with project management without the need to connect separate services – this is an optimal solution.
Main Functions:
- Customer cards with flexible fields and interaction history
- Integration of CRM functions into projects, tasks, and subtasks
- Full calendar of events, reminders, and deadlines
- Control of order statuses and sales stages
- Team management, roles, access rights
- Analytics of employee performance and project reporting
- Built-in chats and comments for effective communication
- API and integration with email, Telegram, Google Calendar, Slack, etc.
Advantages of Worksection CRM:
- Universal approach – CRM + Project Management in one system
- Simple and adaptive interface, convenient for teams of any size
- Cloud platform that does not require installation
- Possibility to customize sales funnels for different business processes
- Support for the Ukrainian language and compliance with Ukrainian legislation
- Regular updates and technical support
- Reliability of the platform – more than 4000 companies already use it
Limitations:
- Narrow specialization in teamwork – may be excessive for microbusinesses
- Lack of some typical CRM functions for retail trade (e.g., automatic receipts or cash modules)
- Does not have full warehouse accounting
- Need for training to effectively use advanced features
Tariffs and Availability:
- Free demo access: 14 days
- Basic tariff – from 190 UAH/user/month
- Cost depends on the number of users and the volume of stored data
- Available online payment and monthly or annual subscription
Worksection CRM is the ideal solution for companies that want to get more than just a CRM system. Thanks to the combination of customer, task, and team management in one interface, the system is included in the top 20 Ukrainian CRM systems and meets the needs of modern business. If your business is looking for a convenient tool for planning, accounting, and working with clients, it is worth paying attention to Worksection.
For simplicity of perception, we have created a table comparing the platforms discussed in the article.
CRM System | Field | Price (from) | Free Period | UA Language Support | Marketplace Integrations | Focus on Small Business | Features |
HugeProfit | Commodity Business | from 199 UAH/month | Yes | Yes | Yes | Yes | Commodity + Warehouse + Analytics + Marketplace Integration + Social Networks |
SendPulse | Marketing/Sales | 1350 UAH/month | Yes | Yes | Limited | Yes | Marketing + CRM |
SalesDrive | Sales | 615 UAH/month | 14 days | Yes | Yes | Yes | Deals + Analytics |
Asteril CRM | E-commerce | 299 UAH/month | 7 days | No | Yes | Yes | E-commerce Adaptation |
KeyCRM | Marketplaces/websites | $19/month | Yes | Yes | Yes | Yes | Optimization for Marketplaces |
Dilovod | Accounting | 199 UAH/month | Yes | Yes | Limited | Yes | Reporting, Taxes |
TORGSOFT | Retail Trade | 4200 UAH one-time | Demo | Yes | Limited | Yes | Fiscal Equipment |
UkrSklad | Warehouses/stores | 4000 UAH one-time | Demo | Yes | Limited | Yes | Warehouse Accounting |
AfinaPro | ERP/Universal | 3360 UAH+ | Yes | Yes | Possible | Yes | Modular ERP |
Perfectum | ERP/CRM | 5999 UAH or 350 UAH/month | 14 days | Yes | Yes | Yes | CRM+ERP |
KeepinCRM | Small Business | 150 UAH/month | 7 days | Yes | Yes | Yes | Quick Launch |
CleverBOX | Online Stores | 400 UAH/month | 7 days | Yes | Yes | Yes | Online Trading |
Creatio | BPM/CRM | $25/month | Yes | Yes | Yes | No | No-code Platform |
BJet ERP CRM | ERP/CRM | 10,000 UAH/year | Yes | Yes | Yes | No | Odoo Base |
iClinic | Medical Business | 1500 UAH/month | Yes | Yes | No | Yes | Medical Specialization |
NetHunt | Gmail/B2B | $24/month | 14 days | Yes | No | Yes | Gmail CRM |
SITNIKS | Instagram, Prom | 390 UAH/month | 7 days | Yes | Yes | Yes | Instagram Automation |
Uspacy | Small Business/Team | 89 UAH/month | Yes | Yes | Limited | Yes | Team CRM |
RemOnline | Commodity Business/Services | 839 UAH/month for 3 users | 7 days | Yes | Yes | Yes | Warehouse, Orders, Analytics, Service Accounting |
Worksection CRM | CRM + Project Management | 190 UAH/user/month | 14 days | Yes | Limited | Yes | CRM + Project Management, Tasks, Calendars |
Conclusion
Among the wide variety of modern CRM platforms that are included in the top 20 CRM systems in Ukraine, HugeProfit CRM system stands out particularly – a functional solution that rightfully leads the ranking of the top best CRM systems in Ukraine for commodity business.
Against the background of competitors such as SalesDrive, KeyCRM, RemOnline, CleverBOX, KeepinCRM, or TORGSOFT, the HugeProfit platform demonstrates deep specialization in working with physical goods, warehouses, logistics, multi-currency purchases, and also has a full-fledged analytics module with profit calculation for each product item. Its key advantage is a clear focus on the Ukrainian small and medium business, which conducts trade through marketplaces (Prom, Rozetka, OLX), points of sale, or own websites.
The comparative table shows that many systems have a narrow specialization or do not include a warehouse module (for example, Worksection CRM or Uspacy), are service-oriented (like RemOnline), or require high investments in implementation (such as Perfectum, Creatio, AfinaPro, BJet ERP). In turn, HugeProfit offers an optimal balance between flexibility, cost, and functionality, which is critically important for businesses in the e-commerce, retail trade, and distribution segments.
Top 20 CRM Systems in Ukraine: Who is the Leader?
In the list of top 20 Ukrainian CRM systems, HugeProfit receives recognition not only for its adaptability but also for real cases of efficiency. Among user reviews, the following are particularly noted:
- deep integration with Ukrainian delivery services;
- quick setup without involving technical specialists;
- effective support for commodity accounting even with high SKU;
- possibility of scaling for network businesses and multi-warehouses.
Unlike many competitors that require separate solutions for warehouses, orders, or logistics, HugeProfit CRM provides a universal “all-in-one” space, which is critically important for businesses with a large number of goods and orders.