Integration with Binotel
  1. Integration Setup
  2. Softphone Setup
  3. User Line Setup
  4. Working in the HugeProfit System
  5. Outgoing Call
  6. Incoming Call

Integration Setup

Go to the Binotel website: Connect now. A form will appear for your phone number, through which a Binotel representative will contact you to create and set up an account, connect a virtual phone, and perform other necessary actions on the Binotel website. You can also contact support through the chat on the bottom right.


You need to request the necessary data for integration (REST API Key, REST API Secret, WebSocket Key, WebSocket Secret) from Binotel support. To do this, send an email to support@binotel.ua. Fill in the data in the corresponding integration fields. Gear -> Integrations -> Other.

Connect
Integration Setup

Softphone Setup

Download one of the suitable softphones: MicroSIP for Windows, Twinkle for Linux, Telephone for Mac, Zoiper5 for Mac or Windows.
https://www.binotel.ua/files/instructions/How_to_configure_MicroSIP_ua.pdf https://www.binotel.ua/files/instructions/How_to_configure_Twinkle_ua.pdf
https://www.binotel.ua/files/instructions/How_to_configure_Telephone_for_mac_ua.pdf
https://www.binotel.ua/files/instructions/How_to_configure_Zoiper5_for_windows_ua.pdf

The operator must be online to receive calls:

MicroSIP
Twinkle

User Line Setup

Ordering new Phone (internal) lines is done through phone communication with Binotel support.
View the Binotel Phone Line number:

Binotel Internal Line Number

Specify the Binotel Phone Line for users. Gear -> Access -> Edit:

Edit User

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Binotel phone line

Working in the HugeProfit System

Outgoing Call

To call a client, go to the Clients section and select the appropriate client:

Selecting a client

Click on the Binotel icon, select the operator (only those who are online will be displayed):

Selecting an operator

If the operator is online but not yet in the list, you need to close the modal window and reopen it.

Click to answer on the software phone. The call is made to the Binotel internal number and then a call is made to the client’s number:

Answer in MicroSIP

Call process

Meanwhile, the account owner will see who answered the call

Operator who answered the call

Incoming Call

All sub-users who have a configured phone line will receive the call. Whoever clicks “Answer” will be the one to talk 😉

Answering the call

Clicking on the contacts button will open the client card, where you can enter some information or start creating a sale:

If the number is unknown, you can create a card for it:

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