In the Sales section, there are currently 5 types of statuses for sold goods (Screen 1).

  1. All;
  2. For shipment;
  3. Being delivered;
  4. Pick up with cash on delivery;
  5. Returns.
Screen 1.

If you do not have any products with specific statuses yet, these statuses will NOT be displayed (Screen 2).

Screen 2.

Status: All

This section includes all sales with the statuses listed above.

Important! If the product’s waybill (TTH) is specified during shipment, all statuses will be updated AUTOMATICALLY as the parcel’s status changes.

Status: For shipment

This section includes products that were added during the sale with the mandatory status Delivery. This includes products without an added waybill (TTH), or with a pre-created and added waybill (TTH), but have not yet been physically sent to the recipient by the postal operator (Screens 3, 4).

Screen 3.
Screen 4.

Status: Being delivered

This section includes products that you have manually changed in the application from the status For shipment to the status Being delivered (by pressing the “Send” button) (Screen 5), or products added with an already created TTH, which the carrier physically sent to the buyer.

Screen 5.
Screen 6.

Status: Pick up with cash on delivery

This status is assigned to goods that were sent with cash on delivery, delivered to the destination, and have already been paid for and picked up by your customer.
All you have left to do is transfer the waybill to one of your accounts, if you have already received the money from the mail.
If your cash on delivery is linked to a bank card, you should also transfer the funds to the necessary account (Screens 7, 8).

Screen 7.
Screen 8.

Status: Return

This section contains goods that your customers have rejected at the post office and that you now need to return.

Learn more about Sales Returns.

Changing the status to your own

If there is a need for any own status, then you need to click on the name of the status and create a new one.

Status change
Create a status