CRM for online stores— orders, stock and waybills in one place
Orders from your Horoshop, OpenCart or WooCommerce website and from the Prom, Rozetka and Epicentr marketplaces land in a single list. HugeProfit reserves the items, updates stock on every platform, creates waybills (TTN) and shows the real profit on each order.
What is an online store CRM?
An online store CRM is a system that automatically collects every order from your website, marketplaces and social media. It keeps track of customers, reserves stock in the warehouse, creates waybills (TTN) and calculates profit. HugeProfit combines CRM, inventory management and finance, so you don't need separate warehouse software or Excel spreadsheets.
Orders from every channel
Your website, Prom, Rozetka, Epicentr and Instagram in one list with statuses.
Learn more →Stock sync
Sell an item on Prom, and its stock goes down on your website and Rozetka too.
Learn more →Waybills and delivery
Nova Poshta, Ukrposhta, Meest and Rozetka Delivery, right from the order card.
Learn more →Profit per order
Cost of goods, fees and expenses are already factored in.
Learn more →Customer base
Purchase history, outstanding balances and repeat orders.
Learn more →Chats in one feed
Instagram, Facebook, Telegram, Viber and OLX.
Learn more →Software cash register (PRRO)
Fiscal receipts via Checkbox or Vchasno.Kasa.
Cash register and PRRO →Mobile app
Orders, packing and chats on Android and iPhone.
CRM on your phone →How an order moves — with no manual re-entry
With HugeProfit, online store automation covers five steps that a manager used to handle in five different dashboards.
- 📥Order receivedFrom your website or a marketplace, with the products, customer and delivery method.automatically
- 🔒Items reservedStock goes down in the warehouse and on every connected platform.automatically
- 🚚Waybill createdNova Poshta, Ukrposhta or Meest, with the customer's details already filled in.2 clicks
- 🔄Status updatedThe order status goes back to the website or marketplace, and the parcel is tracked.automatically
- 💰Money and profitThe payment or cash on delivery reaches your account, a receipt is issued via PRRO, and the profit shows up in the report.instantly
Connect your website and marketplaces
HugeProfit connects to the most popular online store platforms and marketplaces in Ukraine. Products are imported from your website, orders come in on their own, and stock levels and statuses are sent back.
Run several websites and marketplaces in one account, and see the source of every order.
All your online store orders in one list
No need to keep your website admin panel, Prom dashboard and Rozetka dashboard open all day. Orders arrive in HugeProfit on their own, tagged with their source, and go through the same set of statuses.
- Status tabs: “In processing”, “Waiting for payment”, “Packaging”, “On delivery”
- Customer, phone, email and payment method right in the order card
- Returning customers are recognized, with their order history at hand
- Filters by date, status, sales channel and manager
- Employee permissions: a manager sees only their own sections
Stock on your website and marketplaces, with no manual recounting
The costliest mistake an online store can make is selling something that's already out of stock. HugeProfit keeps one warehouse for all channels: an order reserves the item, and the updated stock level is pushed to your website and marketplaces.
- Items reserved for orders and returned to stock if an order is canceled
- Multiple warehouses and stores, with transfers between them
- Shipments with cost price, so profit is calculated by batch
- Product import from your website, Excel or a supplier's XML feed
- Minimum stock levels and restocking reminders
Waybills and parcel tracking right from the order
The buyer's details, the branch and the cash-on-delivery amount are already in the order, so creating a waybill takes just a couple of clicks. After that, HugeProfit tracks the parcel and updates its status on its own.
- Nova Poshta, Ukrposhta, Meest and Rozetka Delivery
- Statuses such as “Waiting at the post office”, “Pick up COD” and “Refusal to receive”
- If a parcel is refused, the item goes back to stock instead of getting lost
- Print waybills, delivery notes and invoices one at a time or in bulk
Customers, chats and payments right next to the order
An e-commerce CRM is about more than orders. In HugeProfit, you can see who's buying, what they're writing and whether they've paid.
Customer base
Every buyer comes with their order history, total spend and outstanding balance. Personal discounts and mutual settlements with wholesale customers.
All chats in one feed
A customer messages you on Instagram or Telegram, and you reply and create the order in the same window.
Payment links
Attach a Monobank or WayForPay payment link to an order: once the customer pays, the order is marked as paid.
The real profit on every order
Revenue isn't profit. HugeProfit deducts the cost of goods, marketplace fees and expenses, and shows how much you actually earned on a specific order, product and sales channel.
Sample calculation. Reports are available by product, category, sales channel and manager.
Sales and profit accounting →How HugeProfit differs from Excel and a regular CRM
Excel and marketplace dashboards don't talk to each other. A regular CRM handles orders but not inventory. HugeProfit is online store management software that brings CRM, inventory and finances together in one system.
| Feature | Excel and marketplace dashboards | CRM without inventory | HugeProfit |
|---|---|---|---|
| Website and marketplace orders | separately in each dashboard | yes | yes, in one list |
| Stock on all platforms | manually | no | automatically |
| Items reserved for orders | no | rarely | yes |
| Waybills and parcel status | in the carrier's account | yes | yes, 4 delivery services |
| Shipments and cost price | a separate spreadsheet | no | yes, by batch |
| Profit per order | at the end of the month, roughly | no | instantly |
| Cash register and PRRO | no | rarely | Checkbox, Vchasno.Kasa |
| Price | free, but it eats up your manager's time | from a few hundred UAH a month | free for up to 50 sales/month |
An online store CRM for your platform
From a single website to a business running several marketplaces and warehouses. Choose your platform for step-by-step setup instructions.
Horoshop stores
Orders, statuses and stock stay in sync with Horoshop.
CRM for Horoshop →OpenCart stores
Products and orders from OpenCart, with stock levels sent back to your website.
CRM for OpenCart →WordPress and WooCommerce
Connect with API keys, with no plugins and no developer.
CRM for WordPress →Marketplace sellers
Prom, Rozetka, Epicentr and Kasta alongside your own website.
CRM for marketplaces →Instagram stores
Direct messages, orders and payment links in one window.
Instagram CRM →No website yet?
Create an online store on HugeProfit, with CRM and inventory already built in.
Also selling in a brick-and-mortar shop? The cash register and store accounting are covered by our retail store software.
How to connect a CRM to your online store
-
1
Sign up
It's free, and no card is required. Your account is ready in a minute.
-
2
Connect your website and marketplaces
In “Settings → Integrations”, choose your platform and paste the access key, and your products will be imported automatically.
-
3
Take your first order
Connect Nova Poshta and a cash register, and start processing orders. Step-by-step instructions are in the HugeProfit documentation.
What sellers say
How much does an online store CRM cost?
Start for free with up to 50 sales a month and every feature included. Your plan depends only on the number of sales and products: integrations, warehouses and employees come at no extra cost.
- 50 sales / month
- 200 products
- ∞ employees
- ∞ warehouses
- All integrations
- 200 sales / month
- 3,000 products
- ∞ employees
- ∞ warehouses
- All integrations
- 1,000 sales / month
- 12,000 products
- ∞ employees
- ∞ warehouses
- All integrations
- ∞ sales / month
- 100,000 products
- ∞ employees
- ∞ warehouses
- All integrations
Change your plan at any time · Bonus of up to +45 days when you sign up · All plans
Online store CRM: frequently asked questions
Your online store's orders, inventory and profit in one system
Sign up with no card required and connect your website in 10 minutes. It's free for up to 50 sales a month.
Start for free →
