Ringostat Integration Guide for HugeProfit Users
  1. Integration Setup
  2. Softphone Configuration
  3. Working in HugeProfit System
  4. Outgoing Call
  5. Incoming Call

Ringostat Integration Setup

Go to the Ringostat website: Connect.

Ringostat Integration Setup
Connect

Fill in the registration data.

Ringostat Integration Setup (2)

Confirm the account via email.
Then Ringostat representatives will contact you and help with further detailed account configuration.

To connect the integration in the HugeProfit interface, go to Settings -> Integrations -> Ringostat. Connect:

Ringostat Integration Setup (3)

Fill in the data:

Ringostat Integration Setup (4)

You can find the Project ID and Auth-key on the Ringostat website.
Find the relevant project, expand it -> Integrations -> Ringostat API:

Ringostat Integration Setup (5)
Ringostat Integration Setup (6)
Ringostat Integration Setup (7)

Take the Auth-key and Project ID:

Ringostat Integration Setup (8)

Operators are created in the interface with the help of Ringostat tech support.
If operators were created after the integration, you can pull in newly created ones by clicking “Update Operators”:

Ringostat Integration Setup (9)

To allow operators not only to initiate calls but also to receive them, forwarding must be configured:

Ringostat Integration Setup (10)

Softphone Configuration

Download one of the suitable softphones:
Instructions for ALL SIP clients
Installing and setting up Ringostat Smart Phone
Configuring Zoiper 5 for Windows

The operator must be online to make and receive calls:

Softphone Configuration

Working in the HugeProfit System

Outgoing Call

To call a client, go to the Clients section and select the appropriate client:

Client selection
Client selection

Click the Ringostat icon and select an operator (only those who are online will be displayed):

Outgoing Call

If the operator is online but still not listed, close the modal window and open it again.

Click “Answer” in the softphone. The call goes to the internal Ringostat number, and then a call is initiated to the client’s number:

Outgoing Call (2)
Outgoing Call (3)

At the same time, the account owner will see who answered the call

Outgoing Call (4)

Incoming Call

All sub-users who are connected as operators will receive the call. Whoever clicks “Answer” will be the one talking 😉

Incoming Call

By clicking on the contacts button, the client’s card will open, where you can enter some information or start creating a sale:

Incoming Call (2)

If the number is unknown, you can create a card for it:

Incoming Call (3)

Про автора

Founder of CRM/ERP HugeProfit
Entrepreneur with over 20 years of experience in trade, e-commerce and business automation.